As an exhibition organizer situated in Germany but acting in different countries, like Russia, Hungary, Turkey and Austria, we use 5pm to manage our fairs. Thanks to 5pm we are able to visualize all processes and clearly allocate tasks to a team member. Illustrating all tasks gives us the possibility to handle our resources better. Since we do not only have a growing number of colleagues but also organizing more exhibitions, it is easy for us to add further users or projects.
We decided upon 5pm because the user interface is simple and easy to handle. It includes all basic tools you need to have an overview about your current project status and shows you what is coming next. Using the timeline you easily see if projects are still in a "healthy" state or if you have to intervene. Every team member knows which tasks he/she has to deal with. In the beginning, we had difficulties in setting up our project plans but the customer service was accessible every time and gave us a hand.
At the outset we added our data - all tasks that has to be done for one exhibition. Afterwards we copied the plans for all our exhibitions and allocated them to the right dates. For now we are occasionally adding new tasks, adapting plans or new people but mainly use the 5pm timeline.
As we want to expand the number of our exhibitions and employees, we will definitely add more project plans and users.